Shipping Policy
ULYL™ Shipping Policy
At ULYL™, we are committed to providing our customers with an exceptional shopping experience. This includes ensuring that our products are delivered efficiently and reliably. This shipping policy describes the terms and conditions of our delivery service.
1. Delivery Times
Our standard delivery times are 7 to 14 working days after order confirmation. While we strive to meet these delivery times, please note that unforeseen circumstances may occasionally cause delays. In such cases, we will inform you as soon as possible.
2. Delivery Charges
We offer free shipping.
3. Delivery Zones
Our delivery service currently covers all regions of the world. For deliveries outside these areas, please contact us at info@ulyl.com to discuss delivery options.
4. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to track the status of your delivery on the carrier's website or on our website.
5. Delivery Policy
Please provide a delivery address where someone will be available to receive the package. If no one is available at the provided address to receive the delivery, the carrier may leave a note with instructions on how to pick up your package or schedule a new delivery.
6. Damaged or Missing Items
If you receive a damaged item or if a package arrives incomplete, please contact us immediately at info@ulyl.com. We will resolve the issue as quickly as possible, either by replacing the item or issuing a refund, whichever you prefer.
7. Changes to the Shipping Policy ULYL™ reserves the right to change this shipping policy at any time. All changes will be effective immediately upon posting on our website.
8. Contact Us
If you have any questions or concerns about your order or our shipping policy, please feel free to contact us at info@ulyl.com.